Help Center

Have a question? Take a look below for answers to frequently asked questions.

FAQ

When will my order ship?

I got a notification that my order has been shipped, but the tracking says "shipping label created" and no other information. Where is the rest of the tracking information?

This is a gift. Can I send it directly to the recipient?

How do I find my ring size?

Do you offer resizing?

When ordering rings that will be stacked, do I need to size up?

What size stones do you use and how wide are the ring bands?

What is 14k gold-filled?

What are the opals you use in your designs?

My jewelry has tarnished or my finger has turned green. What do I do?

What is your return and exchange policy?

How will I know when you have a sale?

How many people work at LE Jewelry Designs?